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Build Operate Transfer (BOT)
Digital Convergence Technologies' BOT model handles end-to-end GCC setup, from recruitment to training. Once fully operational, the center is seamlessly transferred to the client.
Know moreReshaping Industries with DCT Global Capability Centers
DCT GCC stands up and runs global capability centers as a managed extension of your team - talent, operations and technology delivered in your environment.
10+
years of expertise in GCC development
Four
Strategic Locations
100%
Compliance with ISO 27001, HIPAA, DSCI, and HITRUST
Overview
India - The Strategic Destination
Setting up a Global Capability Center (GCC) in India is a strategic move for businesses looking to optimize costs and tap into a vast pool of skilled professionals.
India is home to a talented workforce with expertise in IT, engineering, finance, and analytics. The country offers robust infrastructure, a vibrant startup ecosystem, and government incentives that make it an attractive destination for global businesses.
As a hub for innovation, India provides access to cutting-edge technology and opportunities for collaboration across industries. The operational cost savings are substantial, allowing businesses to scale efficiently while maintaining high standards of quality. With its time zone advantage, India enables seamless collaboration with the US and European markets, ensuring round-the-clock productivity.
Additionally, India's strong emphasis on data security and compliance aligns with global standards.
Our Clients
Flexible business models
Tailored Solutions for Every Business Need
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Managed Capacity
This model integrates Digital Convergence Technologies leadership with your management team, providing comprehensive support for operations, from talent acquisition to workspace setup, at no additional cost.
Know more
Our Offerings
Comprehensive GCC Solutions
- Talent Acquisition
- Workspace Design and Setup
- System Configuration
- Legal Entity Setup
- Center of Excellence
- R&D centers
- Advisory Centers
- Innovation hubs
- Shared services
- Technology Expertise
Our Process
How We Make It Happen
Our Stack
Tech Capabilities
Artificial IntelligenceEmpowering innovation with intelligent AI solutions.We embed AI across the software development lifecycle - accelerating delivery, improving code quality, and putting production-grade intelligence into the workflows that move your business.Computer VisionNatural Language ProcessingRecommendation SystemsPredictive Analytics
Product EngineeringDesigning innovative solutions, driving product excellence.End-to-end product engineering across medtech, media, and beyond - from discovery and design through full-stack build, quality, and continuous delivery.MVPs & Rapid PrototypingUI / UX & Front-end DevelopmentBackend EngineeringQA & DevOps
Cloud EngineeringBuilding scalable cloud solutions for future-ready businesses.We help businesses leverage cloud technologies while securing sensitive data with hybrid architectures, migration paths, and cost-aware platform operations.Cloud MigrationHybrid & Multi-cloud ArchitectureDevOps & AutomationCloud Security & FinOps
System IntegrationUnifying IT systems for effortless functionality and peak efficiency.As a trusted integration partner, we simplify complex IT landscapes - connecting applications, data, and processes into one coherent, observable system.Application ModernizationCMS / CRM / ERP IntegrationsUplink / Downlink Platform SetupAPI IntegrationVideo Workflow Integration
Ongoing Support
End-to-End Management Support
Talent Lifecycle Management
Whether it's talent acquisition, hiring and recruitment, or onboarding, DCT adapts to your existing processes integrated with local practices while maintaining up-to-date checklists to track task completion. These include onboarding processes, operations checklists, HR documentation, role-specific training, payroll and more.
Workspace Management
From desks to bandwidth, we manage it all. Our team handles end-to-end workspace planning, infrastructure setup, and facility maintenance to ensure your India office runs like your headquarters. A professional, secure, and productive environment aligned with your company's standards.
IT Onsite Support
Your India team needs fast, reliable tech to perform at their best. Our on-ground IT support ensures smooth day-to-day operations covering everything from laptop setup and software troubleshooting to secure network management and tech compliance. Zero downtime, faster issue resolution, and a fully enabled workforce.
Employer Branding
We help position your GCC as a great place to work aligning company values, culture, and benefits to attract top local talent.
Case Studies
What a GCC with DCT looks like in practice.
Technology · Enterprise Software
A healthcare data platform moved from isolated AI pilots to one operating model
The Challenge
The company had committed to becoming AI-led, and individual pilots were working. What it lacked was a way to scale them. Each pilot followed its own path, so success was hard to repeat. No operating model existed for reviewing and deploying initiatives, and evaluation depended on outside partners.
What DCT Did
DCT built an AI Center of Excellence with governance inside it rather than beside it. Nexus gives every initiative a defined path from evaluation through resourcing to deployment. Guardian embeds compliance controls, defined ownership and human oversight from the start.
The Outcome
Capability stayed in-house. Internal teams now have the structure to advance initiatives themselves, and each new one builds on a shared operating model rather than starting from scratch.
Financial Services & FinTech
Scaling Intelligent Document Processing for High-Volume Property Data
The Challenge
Manual data entry was limiting the speed and accuracy of processing complex US title and deed documents, with volumes reaching up to 40 million documents annually.
What DCT Did
DCT deployed Data Acquisition Specialists for data labelling, model training, documentation review and human-in-the-loop production workflows, supported by business, technical, platform, engineering and QA teams.
The Outcome
The engagement supported scalable production workflows for a platform processing 99% of US titles and deeds across 150,000 document variants and 50 million annual transactions using 12 custom models.
Transportation & Logistics
Building and Scaling a Multifunctional India GCC for Logistics
The Challenge
Establishing a scalable India hub to support proprietary application development and key business functions - including legal, marketing, and customer support - while building a sustainable long-term talent model.
What DCT Did
DCT structured the engagement across BOT, flexible staffing and consulting, recruited a 10-member cross-functional team, and established the processes, systems and training required to integrate the India operation with ENRU's global strategy.
The Outcome
The India hub brought multiple functions together under a scalable operating model, improving service delivery, supporting customer satisfaction and enabling continued business growth and global expansion.
Professional Services
Building an India Center of Excellence for a US Accounting Firm
The Challenge
A US accounting firm needed to establish an India Center of Excellence to scale operations and improve delivery efficiency while entering a new and complex operating market.
What DCT Did
DCT established the India entity, recruited specialised talent and implemented the administrative and HR infrastructure, including a customised payroll system and supporting operational processes.
The Outcome
The new Center of Excellence improved operational efficiency and service delivery while increasing scalability. Location and operating model efficiencies also reduced costs and accelerated setup.
Retail
Scaling Fashion Commerce Data Through Automated Data Engineering
The Challenge
Fashion commerce data from multiple providers required consistent ingestion, transformation and storage at scale, while supporting efficient analytics and integration with existing data pipelines.
What DCT Did
DCT engineered an automated AWS-based data pipeline using Lambda, S3 and vendor-specific transformations to ingest, process and store product data in analytics-ready formats.
The Outcome
Manual data processing was reduced through automation. Cloud-native architecture improved scalability, storage efficiency and reliability while creating a modular data foundation capable of supporting growing fashion commerce volumes.
